Shipping Policy – The Horseman’s Store
This Shipping Policy outlines how The Horseman’s Store (“we,” “us,” or “our”) processes and ships orders placed through our website.
Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays) after payment is received. You will receive a confirmation email once your order has been placed and a separate notification when your order has shipped.
Shipping Carriers
We ship orders using the following carriers:
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UPS
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FedEx
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USPS
Carrier selection may vary based on destination, package size, and shipping method selected at checkout.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout prior to payment. Delivery times vary depending on the selected shipping method and destination. Estimated delivery times are provided by the carrier and are not guaranteed.
Tracking Information
Tracking information is provided via email once your order has shipped. Customers may use the tracking number provided to monitor delivery status directly with the carrier.
Shipping Restrictions
We currently ship only within the United States. We do not offer international shipping at this time.
Delays
The Horseman’s Store is not responsible for shipping delays caused by carriers, weather conditions, natural disasters, or other circumstances beyond our control.
Contact Us
If you have questions regarding shipping, please contact:
The Horseman’s Store
Email: custserv@horsemans.com
Phone: 409-883-8000
Effective Date: June 21, 2024
